Administrative Assessment

TK20

All administrative and student support units are required to identify goals and assess outcomes in support of the University’s Strategic Plan. These goals should be clearly aligned to the mission of the unit and focus on strengthening and improving critical functions, services and processes that impact stakeholder satisfaction, and or initiatives and projects that contribute to the university’s ability to achieve its strategic goals. Units that have student learning as part of their mission will need to be sure to include one or more goals related to student learning achievement.

Administrative Goals and AssessmentAdministrative and Student Support Assessment 2020-2021

Administrative Assessment Worksheets (Word)

All administrative and student support units must enter the unit’s mission statement, goals, objectives, methods and measures, results and analysis, and improvement plans into Tk20 as shown in the example below.

[Unit Name]
Goals/Objectives	Methods and Measures	Results and Analysis	Improvement Plans
[Goal 1]
[Objective 1]	[Methods and Measures] How was the objective measured? As appropriate, include details such as the achievement target (if not already embedded in objective), when the assessment took place, and responsible parties.	[Results] Brief overview of results. May be narrative, tabular, graphic or combination. Include whether the objective was Met, Partially Met or Not Met. Attach supporting documentation as appropriate. [Analysis] What conclusions can be drawn from the results? Indicate strengths or if was notable progress made. Indicate any issues that will require special/continued attention.	[Improvement Plans] Describe the actions to be taken based on the findings of this assessment. How will proposed changes be implemented? If no changes need to be made, please explain.Indicate the following if known:Individual(s) responsible for action(s) Target date for action Priority (High/Medium/Low) Additional Resources Needed, if any
[Objective 2]
[Goal 2]
[Objective 1]
[Objective 2]
[Objective 3]

For more information on administrative unit assessment and worksheets, please refer to the resources below.

OIEP’s YouTube Channel

Student Learning Outcomes Assessment for Academic ProgramsThe 2021-2022 Assessment Feedback Rubric is a guide for academic annual assessment. The following examples of annual assessment elements were submitted by programs at Mason.

- Mission Statements
- Curriculum Maps
- Student Learning Outcomes
- Assessment Plans

All administrative and student support units must report the following by 2023:

Mission statement, goals, and objectives
Methods & measures, results & analysis, and improvement plans for the objectives assessed in AY 2021-22

Administrative and Student Support Units Reporting in Tk20
Office of the President	Athletics Communications and Marketing Compliance, Diversity and Ethics Government and Community Relations University Advancement and Alumni Relations University Audit
Office of the Senior Vice President	Administration and Operations at Arlington and Loudon Campuses Administration and Operations at SciTech Campus Auxiliary Enterprises Budget and Planning Environmental Health and Safety Facilities Fiscal Services Human Resources and Payroll Information Technology Services Police and Public Safety Risk Management
Office of the Provost and Executive Vice President	Admissions Academic Affairs Academic Administration Academic Deans’ Offices Army ROTC Faculty Affairs and Development Global Education Graduate Education Institutional Effectiveness and Planning Smithsonian Mason School of Conservation Stearns Center for Teaching and Learning Undergraduate Education University Libraries
Academic Innovations and New Ventures	Accreditation and Compliance Continuing and Professional Education INTO Mason Mason Online New Ventures University Registrar Enrollment Management Student Financial Aid Research, Innovation and Economic Impact Research and Innovation Initiatives Community and Economic Initiatives Research Development and Services
University Life	University Life Offices – multiple